Sparrow Annual Report Of 2017

Strength In Excellence

Each year, Sparrow’s numerous accolades demonstrate our commitment to excellence in care for the people of mid-Michigan. We are proud to share our most recent accomplishments as a state and national leader in every aspect of care, quality, and Patient experience.

Sparrow Hospital

American College of Surgeons

Sparrow Herbert-Herman Cancer Center continues its three-year Commission on Cancer Program Re-Certification from the American College of Surgeons.

American Heart Association Awards

The Sparrow Comprehensive Stroke Center continues to be recognized by the American Heart Association and American Stroke Association by achieving Get with the Guidelines-Stroke Gold Plus and Target: Stroke Honor Roll awards.

Sparrow Heart and Vascular Center earned the STEMI Silver Level Recognition Award from the AHA/ASA.

American Hospital Association

Sparrow Hospital continues to be named one of the nation’s top Most Wired Hospitals in the 19th Annual Health Care’s Most Wired® survey, conducted by Hospitals & Health Networks and sponsored by the American Hospital Association (AHA).

American Nurses Credentialing Center and the American Association of Colleges of Nursing

Sparrow remains one of only 6 percent of all hospitals nationwide to earn Magnet designation from the American Nurses Credentialing Center (ANCC), and continues to outperform the Magnet hospital mean in many categories. For the past four years, Sparrow has been among an even more elite group of hospitals that have achieved Magnet redesignation.

American Society for Metabolic and Bariatric Surgery (ASMBS)

Sparrow’s Bariatric Surgery program continues to be recognized by ASMBS as a Bariatric Center of Excellence with lifetime Patient follow-up with quality and performance improvement projects. Blue Cross

Blue Shield of Michigan

Sparrow Bariatric Surgery continues to hold the distinction of a Blue Cross Center of Excellence.

Centers for Medicare & Medicaid Services (CMS) The

CMS 5-star rating for Hospital Consumer Assessment of Healthcare Providers and Systems (HCAPS) was awarded to Sparrow’s Medical/Surgical Department.

Comprehensive Pharmacy Services Awards

Sparrow Lansing Pharmacy earned the Best Practice Site Award for the Mid-West Region for the second year in a row.

Health Information and Technology Awards

In recognition of Sparrow’s significant advances to improve Patient care through healthcare information technology, Sparrow Vice President and Chief Medical Information Officer Michael Zaroukian, M.D., Ph.D., MACP, FHIMSS, has again been named among the top 25 CMIO experts in healthcare by Health Data Management.

The Joint Commission

The Sparrow Comprehensive Stroke Center has been certified by The Joint Commission as a Comprehensive Stroke Center since 2012, and is the only one in mid-Michigan.

The Sparrow Total Joint Replacement Program has been accredited by The Joint Commission for six consecutive years, reflecting the highest national standards for safety and quality of care in these orthopedic procedures.

Michigan Society of Health-System Pharmacists

Denise Pratt, PharmD, BCCCP, was named MSHP Pharmacist of the Year for 2017.

Modern Healthcare Award of Excellence

Sparrow RNICU received Modern Healthcare’s 2017 Nursing Team Bronze Award for its project minimizing brain injury in preterm infants.

National Accreditations

Medical Oncology continues its three-year re-certification with Quality Oncology Practice Initiative (QOPI).

National Cardiovascular Data Registry

Sparrow Comprehensive Stroke Center received the ACTION Registry Silver Performance Award.

World Health Organization
Baby Friendly® Designation

Sparrow remains mid-Michigan’s first and only hospital to earn WHO Baby Friendly® Designation, a national benchmark in quality care for mothers and babies. To date, only 477 U.S. hospitals hold this designation.

Sparrow
Herbert-Herman Cancer Center

National Accreditations
Medical Oncology received three-year re-certification with Quality Oncology Practice Initiative (QOPI).

Multi-Disciplinary Breast Clinic continues its three-year full accreditation with National Accreditation Program for Breast Centers.

American College of Surgeons
Sparrow Cancer Center received its 3-Year Commission on Cancer Program Re-Certification from the American College of Surgeons.

 

Sparrow
Michigan Athletic Club

Sparrow Physicians Health Plan received a 2017 Pinnacle Award from the Michigan Association of Health Plans (MAHP) in the Business Operations Performance category for improved claims processing. The improved processing resulted in higher scores in the Consumer Assessment of Healthcare Providers Survey (CAPHS) for fast, accurate claims handling.

Sparrow Medical Group

Blue Cross Blue Shield of Michigan (BCBSM) Patient Centered Medical Homes
The following Sparrow Medical Group primary care practices are designated as Patient Centered Medical Homes by Blue Cross Blue Shield of Michigan (BCBSM):

  • SMG Ashley
  • SMG Carson City
  • SMG DeWitt
  • SMG Eastside
  • SMG Fowler
  • SMG Greenville
  • SMG Holt
  • SMG Ionia
  • SMG Ithaca
  • SMG Lansing
  • SMG Lansing Internal Medicine
  • SMG Lyons
  • SMG Mason
  • SMG Muir
  • SMG North
  • SMG Okemos
  • SMG Pediatric Care Carson City
  • SMG Portland
  • SMG Potterville
  • SMG Saranac
  • SMG St. Johns
  • SMG West
  • Sparrow Family Health Center Central
  • Sparrow Family Health Center Mason

Michigan Primary Care Transformation Project
SMG St Johns was recognized as MiPCT’s Most Improved Diabetes Care (second consecutive year) by the Michigan Department of Community Health.

Professional Research Consultants Awards

  • PRC Top Performer Overall Doctor Rating: George Smith, M.D.
  • PRC Top Performer Overall Quality of Care: Sparrow FastCare DeWitt
  • PRC Top 10 Percent Nationally for Overall Quality of Care: Sparrow FastCare Okemos and Sparrow Fastcare Downtown
  • PRC TOP Performer Patient Satisfaction: John Baker, M.D.; Rebecca Wolfe, M.D.

Michigan Department of Health and Human Services 2016 Immunization Quality Improvement AFIX Awards
The MDHHS Division of Immunizations honored SMG St. Johns for Outstanding Immunization Rates and Michigan Care Improvement Registry Documentation at the 2017 Regional Immunization Conference

Sparrow
Carson Hospital

Michigan Peer Review Organization (MPRO)
The 2017 Governor’s Award of Excellence for Effective Reporting and Measurement: Outpatient Quality Reporting (OQR) Acute Care Hospitals.

Professional Research Consultants (PRC) 5-Star Recognition

  • Top 10 Percent Nationally for Overall Quality of Care: Emergency Department.
  • Top 10 Percent Nationally for Communication about Medication: Inpatient Services.
  • Top 10 Percent Nationally for Discharge Information: Inpatient Services.
  • Top 10 Percent Nationally for Overall Quality of Care: IV Therapy.

Immunization Action Coalition
IAC Hepatitis B Birth Dose Honor Roll.

Sparrow
Clinton Hospital

Michigan Peer Review Organization (MPRO) MRPO
Governor’s Award of Excellence for Effective Reporting and Measurement for Critical Care Hospitals. MPRO Governor’s Award of Excellence for Increasing Adult Immunizations for Physician Practices.

Blue Cross Blue Shield of Michigan
BCBSM Blues Provider Distinction Award for the third consecutive year.

American Nurses Credentialing Center Pathway to Excellence
Sparrow Clinton was the first hospital in Michigan to be certified by the American Nurses Credentialing Center Pathway to Excellence for professional satisfaction of Nurses.

Becker’s Hospital Review
Listed as one of 62 Critical Access Hospitals to Know by Becker’s Hospital Review for superior performance and outstanding reputation for quality care.

Healthgrades
One of only 13 Michigan hospitals to earn the 2017 Patient Safety Excellence Award.

American College of Radiology
ACR Gold Seal of Accreditation for Computed Tomography, representing the highest level of image quality and Patient safety.

National Rural Health Association Awards
Listed on National Rural Health Association’s Top 100 and Top 20 Critical Access Hospitals for overall excellence.

Comprehensive Pharmacy Services
Sparrow Clinton Pharmacy earned the 2017 Best Practice Site award for the Mid-West Region.

Sparrow
Ionia Hospital

Sparrow Ionia Hospital Medical/Surgical Unit achieved the CMS 5-Star Rating for Patient Satisfaction.

Michigan Peer Review Organization (MPRO)
The 2017 Governor’s Award of Excellence for outstanding quality and Patient safety.

Comprehensive Pharmacy Services
Sparrow Ionia Pharmacy earned the 2017 Best Practice Site award for the Mid-West Region.

Sparrow
Specialty Hospital

Michigan Hospital Association
MHA Keystone Center, a certified Patient safety organization, featured Sparrow Specialty Hospital in its “Road Map to Patient and Family Engagement” series for its innovative implementation of a system of iPads that bring the hospital’s electronic medical records (EMR) and its resources to the Patient’s bedside.

Physicians Health Plan

Sparrow Physicians Health Plan received a 2017 Pinnacle Award from the Michigan Association of Health Plans (MAHP) in the Business Operations Performance category for improved claims processing. The improved processing resulted in higher scores in the Consumer Assessment of Healthcare Providers Survey (CAPHS) for fast, accurate claims handling.

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